Glendale Community College is committed to protecting your privacy and personal information. By signing in, you agree to this privacy policy and consent to the data practices described in this policy.

You must carefully read the entire "Terms & Conditions" and "Privacy Protection" statements below BEFORE using the Online Counseling Services at Glendale College.

TERMS & CONDITIONS

Information about you is confidential. It is important that you supply the most current information about yourself, your educational history, plans and career goals so that online counselors may provide you with the most accurate information specific to your needs.

Per the Family Educational Rights and Privacy Acts, I hereby grant permission for Glendale Community College online counselors to release academic information about myself during an Online Counseling appointment and/or drop-in, workshop or group session, via the Zoom application, which I understand to be encrypted and secured.

When requesting an Online Counseling Appointment and while asking the online counselor questions, I must authentically represent myself in all aspects.

I am the student who will be attending the Online Counseling Appointment, and I will provide accurate personal information, educational history, and educational goals.

I authorize the online counselor to provide me with information related to my academic records online through the use of the Online Counseling website and the Zoom application.

I authorize the online counselor to record my Online Counseling Appointment session for the sole purpose of assisting me with my educational pursuits.

I give permission to Glendale Community College counselors, relevant college personnel and appointment system personnel (administrator) to, when necessary and for the sole purpose of improving the online meeting services, have access to recorded information from an Online Counseling Appointment/Drop-in between a counselor and myself.

PRIVACY PROTECTION

I understand that when using Glendale Community College's online counseling services I must protect my personal information from others, therefore:

I understand that the Online Counseling program will automatically email confirmation messages and notifications to my Glendale College student email account or a correct private email address if I am a prospective student.

I understand that if I choose to share an email account with another person, that person will have access to my Meeting ID# and password, which may allow that person eventual access to my personal and academic information. If I choose to share my email account, I release Glendale Community College Online Counseling Services and the College from any liability resulting from such action. I have read the above information in detail. I understand and agree to the Terms & Conditions and Privacy Protection established for Glendale Community College Online Counseling.

Online Appointments are one-hour counseling appointments. Topics covered in an appointment include: 

• Long-term, comprehensive Student Education Plans (S.E.P.) 
• Career Counseling
• Noncredit Academic Counseling
• Disabled Students Services
• Mental Health Services

If you have external transcripts please be sure to mention them in your appointment request.              

PLEASE READ BEFORE THE ONLINE COUNSELING APPOINTMENT:

You will need to have access to a computer with specific technical requirements listed below:  

• Browser: Latest version of Chrome, Firefox, Safari
• Webcam & microphone: Required for face-to-face online appointments
• Headset/Earbuds: Optional, but highly recommended for online appointments

Steps for Online Counseling

Your appointment should be conducted in a quiet and private place. Please find a location where you will be able to communicate with the counselor effectively. (Do not log in from a public setting; Log in from a secured site.)  Counseling appointments are confidential. The use of a private computer is strongly encouraged and if using a public/shared computer take all necessary measures to protect your data at the end of the appointment.

Online Noncredit Drop-In (No appointment necessary click below. *If you have a scheduled appointment with a noncredit counselor, please do not click on the button below*). Before you log into your session, please review the online meeting requirements.

**If you have trouble logging in, please contact theGarfield Career and Counseling front office for assistance.**

During the Noncredit Drop-in Counseling session students have the opportunity to speak with a counselor on Zoom to ask a question or two of a very general nature. Topics may include:

• Help Choosing Noncredit Classes (1 or 2 semesters)
• Questions about GCC/Garfield Programs
• General Noncredit Counseling Questions
• GED/High School Quick Questions
• Information on Transfer to Verdugo (Credit) Campus

Drop-in Counseling Schedule: Monday thru Thursday: 8:00am - 7:00pm; Friday: 8:00am - 4:30pm

*Please make sure to select a reason for your visit. Next, enter your phone number and make sure to check off "opt in".*

GARFIELD ONLINE DROP-IN COUNSELING

Mac OS and Windows Meeting Requirements:

• The latest version of Chrome, Firefox or Safari should be used
• The web camera should be ready and activated (not required for drop-in counseling)
• Computers should have a built in microphone or have a headset with microphone ready

Android and Windows Device Meeting Requirements:

• Use Chrome
• Have your web camera ready and activated (not required for drop-in)
• Have a headset with microphone ready – your cell phone headset will work great

iOS – Apple Device Meeting Requirements:

iOS devices can use advising chat and schedule a meeting with their handheld device through Safari and Chrome browsers or the Zoom app.

Tech Requirements: Latest version of Chrome, Firefox or Safari; Optional: Webcam, Microphone.

Please be prepared for the appointment as you would for an in-person appointment on campus. Have a picture ID ready to show to the counselor. As you are aware, web-based counseling is new to many and this guide will give you an overview of appropriate etiquette when interacting in this new environment.

Your appointment should be conducted in a quiet and private place. Please find a location where you will be able to communicate with the counselor effectively. (Do not log in from a public setting. Log-in from a secured site.)

Counseling appointments are confidential. The use of a private computer is strongly encouraged. If using a public/shared computer take all necessary measures to protect your data at the end of the appointment (e.g. clear download/browsing history, sign-out, etc.)

You will need to have access to a computer with specific technical requirements listed above. The following are recommended: proper attire; proper lighting in the room; quiet location; no interruptions (do not answer phone calls, texts or web surfing during the appointment); and give full attention to the counselor.