This course (coming in the Fall of 2024) provides students with an introduction to technical support in the information technology field. The course covers both hardware and software topics including, but not strictly limited to computer assembly, troubleshooting networking concepts, laptops and mobile devices, printers, virtualization and cloud computing, windows installation and configuration, and computer security.

This course provides students with a basic introduction to integrated technology concepts needed in
the business world. The course focuses on microcomputer (PC) software and peripheral devices
used to enhance input, output, and storage capability. The student will move data between
applications (Word, Excel, PowerPoint, and Access), and learn about current developments in technology.